Security & Courtesy Phones

Ramtel phones provide peace of mind in knowing that Safety and Security are of serious concern. Assistance is a phone call away.

The use of a personal cell phone is used for so many purposes. It does not guarantee that a person using the phone will be aware of an emergency alert being sent.


  • Ramtel specializes in Custom Silk Screened phone panels, individualized to your needs
  • Custom Silk Screening can provide Security phone numbers to call
  • All Hands Free Phone are designed for indoor and outdoor application
  • Phone can be surface mounted in an enclosure – no door, in enclosure with door or installed in a flush mount enclosure, wall unit or column

Standard Size Phones

  • The One Button Hands Free Phone provides two way communications for Emergency Assistance.
  • The Dual Purpose Phone includes a keypad for manual dialing and One Emergency Auto-Dial.
  • Six hole mounting installation

Mini Size Phones

  • The “Mini” version of the One Button Hands Free Phone provides two way communications for
  • Emergency Assistance. The “Mini” version of the Dual Purpose Phone includes a Keypad and one Emergency Auto-Dial
  • Four hole mounting installation

For information:

Multi-Button phone – No Keypad (Standard and Mini)

Multi-Button Phone – with Keypad (Standard and Mini)


Telephone Features

  • EEPROM nonvolatile memory
  • Automatic Gain Offset
  • Greater Line voltage and Current range “OSI” battery will no longer be needed
  • No Voice Activity Disconnect
  • Programmable Muted Phone Speaker
  • Password protected remote programmable
  • ACA (All Campus Alert) compatible
  • Custom Silk Screened phone panel
  • Louver Design, Anodized Aluminum Panel
  • PIEZO Switches (Large Red Button Option)
  • Chrome Metal Keypad
  • Surge and Grounding Protection
  • Weather Resistant – Vandal Resistant
  • Phone Line Powered
  • Low Voltage Heater Option
  • Conformal Coated Electronics
  • Weatherproofed speaker and microphone
  • Tamper resistant screws
  • Condensation Protection (Back Box protects electronics against moisture and condensation)

Functions of Security Phone

  • Auto-Redial of Three Additional Numbers, if line busy or no answer.
  • Emergency Override on Call in Progress.
  • Emergency Call in Progress Cannot be terminated.
  • Auto-Answer feature allows for call back and monitoring of area.
  • Voice and location identification signal.
  • ADA Compliant:
  • “Red” indicator light automatically activated when any button on Ramtel phone is pressed, and changes to “Green” when call is answered.
  • Braille Plaque includes International Phone Symbol.
  • Phone Diagnostics available with Reliance “12” computer software system
  • Disconnect Functions:
  • Automatic Shut-Off
  • Remote Shut Off
  • Adjustable Time Out Functions
  • No Voice Activity
  • Emergency button external output control. (i.e. Blinking or Flashing Strobe).
  • Six miscellaneous External Output Control capability. (Activated by keypad and controlled by called party, i.e. release door/gate, turn on and control a top mount surveillance camera).
Security & Courtesy Phones Brushed Anodized Aluminum Panel
Standard: 3/16” thick – 8.28”w x 11.9”h
Mini: 3/16” thick – 6.5”w x 8.5”h
Elevator Phone Stainless Steel Panel
Standard: 18 Gauge – 8.28”w x 11.9”h

Elevator Phones

Two way communication placed by person in Elevator to Security, or by Security contacting the person in the elevator

If person(s) in the elevator need assistance, they simply push a button to activate the call to Security.

At any time, Security can call phone in that elevator, to automatically open the connection and talk with person(s).

Elevator Phones can vary depending on installation:

  • Standard size phone Surface mounted in telephone cabinet, with door removed.
  • Mini phone can be flush or surface mounted inside the elevator
  • OEM phone (no front panel) can be installed behind the control panel

 


  • Ramtel specializes in Standard and Custom Silk Screened phone panels individualized to your needs.
  • Back box protects electronics

Telephone Features

  • EEPROM nonvolatile memory
  • Automatic Gain Offset
  • Greater Line voltage and Current range “OSI” battery will no longer be needed
  • No Voice Activity Disconnect
  • Programmable Muted Phone Speaker
  • Password protected remote programmable
  • ACA (All Campus Alert) compatible
  • Custom Silk Screened phone panel
  • Louver Design, Anodized Aluminum Panel
  • PIEZO Switches (Large Red Button Option)
  • Chrome Metal Keypad
  • Surge and Grounding Protection
  • Weather Resistant – Vandal Resistant
  • Phone Line Powered
  • Low Voltage Heater Option
  • Conformal Coated Electronics
  • Weatherproofed speaker and microphone
  • Tamper resistant screws
  • Condensation Protection (Back Box protects electronics against moisture and condensation)

Functions of Security Phone

  • Auto-Redial of Three Additional Numbers, if line busy or no answer.
  • Emergency Override on Call in Progress.
  • Emergency Call in Progress Cannot be terminated.
  • Auto-Answer feature allows for call back and monitoring of area.
  • Voice and location identification signal.
  • ADA Compliant:
  • “Red” indicator light automatically activated when any button on Ramtel phone is pressed, and changes to “Green” when call is answered.
  • Braille Plaque includes International Phone Symbol.
  • Phone Diagnostics available with Reliance “12” computer software system
  • Disconnect Functions:
  • Automatic Shut-Off
  • Remote Shut Off
  • Adjustable Time Out Functions
  • No Voice Activity
  • Emergency button external output control. (i.e. Blinking or Flashing Strobe).
  • Six miscellaneous External Output Control capability. (Activated by keypad and controlled by called party, i.e. release door/gate, turn on and control a top mount surveillance camera).
Security & Courtesy Phones Brushed Anodized Aluminum Panel
Standard: 3/16” thick – 8.28”w x 11.9”h
Mini: 3/16” thick – 6.5”w x 8.5”h
Elevator Phone Stainless Steel Panel
Standard: 18 Gauge – 8.28”w x 11.9”h

Specialized Phones

Ramtel specialized phones serve a specific purpose.

If you have a need, contact Ramtel

These phones are listed and shown with detailed information:

  • Area of Refuge
  • Muted Speaker
  • Two Language Silk Screened phone panels
  • k-12 Mini phones … Entrance – Emergency Assistance

Enclosures

A Phone Enclosure varies in size and color, depending on application and installation



Color choices are available on all Stainless Steel Enclosures

 

Several stock colors are shown:
Safety Yellow, Safety Blue, Safety Red, Silk Grey


Downloadable Installation Instructions are available on the Specifications Page

Columns Stainless Steel

RAMTEL is the only company that provides NON-RUSTING STAINLESS STEEL COLUMNS: Contemporary and Traditional designs

The engineering design, fabrication quality, high power LED lights, labeling on all sides of a Stainless Steel column, and custom silk screened phone panel cannot be compared.

For additional information go to: “SPECIFICATIONS” and “COLUMN and WALL UNIT OPTIONS”

STAINLESS STEEL is not affected by:

  • Snow and water build-up at base
  • Salt spray or scratches
  • Moisture within the unit (Air-Flow not necessary)

Lights – High Powered LED Strobes

As you walk along Campus grounds, these High Powered LED Lights (generally blue) shine brightly, directing a pathway to phone assistance with emergency connection to Security…. you feel safe.

Ramtel offers a variety of High Powered LED Strobes for various applications and use

The flashing light is activated when Emergency Button on Ramtel phone is pressed, and stops flashing when call is completed.


Electrical Connection

  • 120 VAC at 1.2 AMP
  • 12/24V DC with Power Supply

Weight

  • 4 lbs with dome cover
  • 2-1/2 lbs – no dome cover

Standard Size

  • 8-5/8″ x 6-7/8″ with dome
  • 7″w x 6-1/2″ – no dome cover

Mini Size

  • 4-5/8″w x 4″H – no dome cover

 


The standard lens color is “blue”. Also available: “Amber” and “Red”

All Campus Alert System

A Computer Based Program utilizing existing phone lines and RAMTEL Phones through high powered concealed Public Address Speakers.

Includes Server Grade Computer with Installed Software, USB Microphone, Keyboard, and Mouse

All Campus Alert – Frequently Asked Questions

 

What is RAMTEL’S ALL-CAMPUS ALERT System?

RAMTEL’S ALL-CAMPUS ALERT SYSTEM is a computer based program that utilizes existing phone lines and RAMTEL phones.

 

What can the system accomplish for your campus?

Authorized personnel can immediately activate a repeat sequence, which can include:

  • Pre-recorded announcement to multiple phones, through PA Amplified Speakers
  • A Siren, with controlled volume and tone choices
  • Strobe option

 

Why is RAMTEL’S ALL-CAMPUS ALERT System different from other alert systems?

  • System utilizes existing hard wired phone lines.
  • System is cost affective and provides a campus wide alert warning.
  • Eliminates confusion, ambiguity of text messaging, voice message to cell phone or email being sent by campus personnel during an alert situation.

 

RAMTEL’S System is “User Friendly”

The RAMTEL System includes a SERVER GRADE COMPUTER with modems, software and U.S.B. Microphone.

Once the data has been entered into the computer, the screen will display “Sequence of Events and “Groups of Phones” to be activated simultaneously.

Setting Sequence:

  • Siren
  • Duration of Siren
  • Public Address Announcement
  • “Repeat’ Adjustment time

Phone Groups:

  • Program phones to be called in groups of 24 phones at one time.
  • Once program is activated, each 24 phone group sequence takes 10 seconds.

 

  • Computers can be networked and is password protected.
  • Alert sequence in process can be turned off manually. For added protection, the Control Board has a back up timer.
  • Siren Tone options: Yelp, Wail, Hi/Low Tones
  • Master Volume control with 16 Volume adjustments in software

 

How does the RAMTEL computer based system work?

When the ‘Alert” is activated, the commands are sent through the telephone network to the groups of RAMTEL phones, then to the Control Board that stores the information.

 

Is the announcement made through the speaker on the RAMTEL phone?

The RAMTEL phone is used as the vehicle to send message to the Control Board that stores the information for an alert activation.

The Public Address speakers and a Control Board are installed in a retro-fit cap for the Stainless Columns and in a tamper proof housing for surface mounting.

Audio Distance:

  • 400 feet (800 ft. distance between installations)

Volume Setting:

  • Master volume control on board
  • Sixteen Manual Volume adjustment in software.

Speakers:

  • 4 speakers for Column installation (3 for PLC-7)
  • 2 speakers for surface mounting with RAMTEL phone and Wall Unit.

Public Address Announcements:

  • 120 seconds total recording time
  • (15 Second messages)

 

What are the guidelines for Live Messaging?

  • Live message can be announced to a group of 24 phones.
  • Live recorded message can also be saved in a file on computer and activated to all groups of phones – 24 phones at a time.

 

Can the RAMTEL phone be used during the Campus Alert?

The RAMTEL phone can be used during an alert.

  • The Audio Alert (Siren and Message) is temporarily interrupted.
  • When phone is back on hook, the audio sequence will be re-activated through the duration of alert sequence.

 

Does the All-Campus Alert System work only with RAMTEL phones?

Yes, the design of the RAMTEL phone includes the necessary electronics for the All-Campus Alert System.

 

Can the system work with both RAMTEL Old phone models and the new Micro Processor Based phone models?

No, only MPBP phone models can be retro-fit for the system.

 

Can Existing Columns be upgraded to All Campus Alert?

Yes, columns can be retro-fitted with Speaker Cap & Control Boards

 

Can the system be tested?

A “test message” and “sequence” can be sent to “groups of phones”.

 

Reliance Polling/Diagnostics System

Phones can be polled 2, 4, or 8 at a time.

System includes CPU, Modem, Installed Software, Keyboard, and Mouse

Testing Includes:

  • Emergency Number Stored
  • Speaker
  • Microphone
  • Blue Light

  • Schedule the time and day within a week-as often as needed
  • Determine group / groups of phones to be tested
  • Run “All” or “Selected Tests” for polling
  • You are able to review testing in progress
  • A report of “Failed” phones can be sent to email addresses
  • Reports are saved for future reference and analysis

 

 

Column, Wall Unit, & Phone Options

Several Options are offered with standard equipment

 

Camera Mount Bracket for all Stainless Steel Columns

PLC-8A-LED & PLC-7A-LED.

Installation: Top & Side Mount.

Camera Mount Bracket for all Stainless Steel Columns

PLC-9A-LED & PLC-10A-LED

Installation: Top Mounted.

Strobe Light mounted on top of bracket.

Double Camera Bracket can be mounted on all Stainless Steel Columns

360 degrees of continuous viewing with no obstruction.

Built-In Siren within the Top Cap of all Stainless Steel Columns

Siren is activated when Emergency Button on phone is pressed and brings attention to the area.

Siren is deactivated when call is answered, so not to conflict with communication.

Cell Dock Installation

Provides a Cellular phone connection when a standard Analog telephone line is not available.

Photo Recognition Built-In Camera

Press Button on phone, light flashes and camera turns ON.

Camera disconnects when call is complete.

(Camera not provided)

Lexan Spring Load Door over phone panel

Protects against walk-by button activation.

Provides additional weather protection.

Can be used on Columns, Wall Units and Standard Phone Enclosure.

100 Watt Built-in Heater

Reduces the buildup of snow and ice accumulated in front of the phone area of column and wall unit.

Alaska insulation option: For extremely low temperature.

Ramtel’s “Fail Safe” Piezo Quad Switch

Four switches in one.

This large red button is visible and easily activated: A reliable connection no matter where the button is pressed.

Essentially four switches in one.

Blue Light Sensor for Checking Lights

One of the “check functions” used with Reliance Polling/Diagnostics Software to indicate if blue light is ON or OFF in Columns and Wall Units.

Phone Line Verification Monitor

When there is a break in phone line.

A line connection is verified once every minute and twenty-five seconds. If line is broken or disconnected in any way, an alarm is set off at main control station.

VOIP Interface

When a Gateway is not available in your switch, consider a Ramtel VoIP option which enables users to take advantage of VoIP on your analog phones.

Twilight Charger

Provides sufficient battery power to operate Ramtel columns and wall units during the daytime.

During the nighttime, units can be powered from 600v AC, 480v AC, 277v AC, 240v AC, 208v AC, or 120v AC power network.

Battery Backup

In the event of a power interruption, the column will switch to battery power.

Custom Products

Custom products and services are, by definition, unique. Each is produced individually; usually to meet a size, color, style, and purpose. Custom products are generally one-of-a-kind items, but many times it becomes part of a Ramtel standard.

Call to discuss Ramtel’s expertise in custom requirements.

Custom Panels

Horizontal, Slim Vertical, and Specially made panels to fit every need and enclosure.

All Campus Alert

Self Test & Training Unit

PLW-6 Wall Unit

Clear Lexan Door, Silk Screened with special operating instructions.

Hollow Steel Stanchion For Easy Wiring

10″ wide – 2″ deep

Surface or Recessed mounting

For flush mount phone and High Powered Strobe

Primed or Powder Coated, with or without Emergency Labels

Solar Panels

Single or Double Size

If partial power is available, consider Twilight Charger

Contact Ramtel for more information.

Phone Sentry

Built in phone

Light over phone panel

PS-8 Shown (11″ Square design)

Also available in PS-7 (13″ Triangle design)

Custom Height Stainless Steel Columns

Photo: PLC-8-LED – 9ft standard height to the 7′ custom height

A Special Height Column is an alternative choice when a standard height column cannot be installed

Stainless Steel Columns Installation reference:

Parking garage so light can be seen from a distance above rooftops of trucks, SUVs, and cars.

Open area in center of parking garage with light visibility shining brightly in four directions, reducing the number of wall units required.